FIX: The Windows Help viewer does not display the automatic formatting symbols correctly (296597)

RESOLUTION

To resolve the problem, turn off the relevant automatic formatting options in Word, remove the codes from the .rtf file, and then recompile the WinHelp project.

To turn off the automatic formatting options in Microsoft Word 97, follow these steps in Word:

Note A document must be open.

1. On the Tools menu, click AutoCorrect. The AutoCorrect dialog box appears.
2. Click the AutoFormat As You Type tab, and then clear the following check boxes:
   • "Straight quotes" with "smart quotes"
   • Symbol characters (--) with symbols (-)
3. Click OK.

Note Turning off these options does not affect the existing RTF text.

To remove the RTF codes from the .rtf file by using Word 97, follow these steps:

1. On the Edit menu, click Replace. The Find and Replace dialog box appears.
2. If the advanced find options are not displayed in the Find and Replace dialog box, click More.
3. Click in the Find what box, click Special, and then click En Dash.
4. Type - (a dash character) in the Replace with box.
5. Click Replace All. You see a Microsoft Office Word dialog box with text that is similar to the following:Word has completed its search of the document and has made 3 replacements.
6. In the Microsoft Office Word dialog box, click OK.
7. Click in the Find what box, click Special, and then click Em Dash.
8. Type - (a dash character) in the Replace with box.
9. Click Replace All. You see a Microsoft Office Word dialog box with text that is similar to the following:Word has completed its search of the document and has made 3 replacements.
10. In the Microsoft Office Word dialog box, click OK.
11. Press the NUM LOCK key to turn on the numeric keypad.
12. On the Edit menu, click Replace.
13. Click in the Find what box.
14. Hold down the ALT key, use the numeric keypad to type 0147, and then release the ALT key. This is the keyboard shortcut for the left double quotation mark (\ldblquote).
15. Type " (a double quotation mark) in the Replace with box.
16. Click Replace All. You see a Microsoft Office Word dialog box with text that is similar to the following:Word has completed its search of the document and has made 3 replacements.
17. In the Microsoft Office Word dialog box, click OK.
18. Click in the Find what box.
19. Hold down the ALT key, use the numeric keypad to type 0148, and then release the ALT key. This is the keyboard shortcut for the smart double closing quotation mark (\rdblquote).
20. Type " in the Replace with box.
21. Click Replace All. You see a Microsoft Office Word dialog box with text that is similar to the following:Word has completed its search of the document and has made 3 replacements.
22. In the Microsoft Office Word dialog box, click OK.
23. Save the .rtf file.
24. Recompile the Help project.