Message still appears in the Inbox after you move it to another folder in Outlook Express (296517)
The information in this article applies to:
- Microsoft Outlook Express Version 6 for Windows 2000
- Microsoft Outlook Express 6.0, when used with:
- the operating system: Microsoft Windows Millennium Edition
- Microsoft Outlook Express Version 6 for Windows NT 4.0
- Microsoft Outlook Express Version 6 for Windows 98 Second Edition
- Microsoft Outlook Express Version 6 for Windows 98
This article was previously published under Q296517 For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824 OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
After you drag a message from the Inbox folder to another folder while Outlook Express 6 is set up to use an Internet Message Access Protocol (IMAP) account, the message still appears in the Inbox.
CAUSE
This behavior can occur because moving a message from the Inbox to another folder opens a second connection to perform the "copy" command. This results in two simultaneous "select" commands on the Inbox, a demand that some servers cannot support. As a result, the "selected folder" connection is dropped to allow the "copy" command to execute.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 3/14/2005 |
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| Keywords: | kbbug kbpending kbui KB296517 |
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