The "Send Instant Message" command on the Online tab does not work in Outlook Express (296511)
The information in this article applies to:
- Microsoft Outlook Express Version 6 for Windows 2000
- Microsoft Outlook Express 6.0, when used with:
- the operating system: Microsoft Windows Millennium Edition
- Microsoft Outlook Express Version 6 for Windows NT 4.0
- Microsoft Outlook Express Version 6 for Windows 98 Second Edition
- Microsoft Outlook Express Version 6 for Windows 98
This article was previously published under Q296511
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you click Send Instant Message on the Online tab of a contact's properties in the Outlook Express 6 Address Book, nothing happens.
WORKAROUND
To work around this behavior, quit and then restart Outlook Express, and try the instant message feature again.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
| Modification Type: | Major | Last Reviewed: | 3/14/2005 |
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| Keywords: | kbbug kbnetwork kbnofix kbui KB296511 |
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