CPU Runs at 50 Percent When You Shut Down W3SVC (296359)



The information in this article applies to:

  • Microsoft Commerce Server 2000

This article was previously published under Q296359

SYMPTOMS

If you manually stop the W3SVC service, your CPU usage starts to run at or around 50 percent.

CAUSE

This can occur if AuthFilter is enabled on one or more of your Commerce Server 2000 sites.

WORKAROUND

To work around this problem, restart the IISAdmin and World Wide Web Services, or run IISReset from the command line.

RESOLUTION

To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Commerce Server 2000. This problem was first corrected in Microsoft Commerce Server 2000 Service Pack 1.

Modification Type:MajorLast Reviewed:10/21/2002
Keywords:kbbetapublic kbbug kbCommServ2000PreSP1fix kbCommServ2000SP1fix kbQFE KB296359