Internet Connection Wizard Does Not Connect to Microsoft Internet Referral Service (296314)



The information in this article applies to:

  • Microsoft Internet Explorer version 6 for Windows NT 4.0

This article was previously published under Q296314

SYMPTOMS

When you attempt to sign up for a new Internet account by using the Internet Connection Wizard in Internet Explorer 6, the wizard may not connect to the Microsoft Internet Referral Service as expected.

As a result, you are unable to obtain a list of Internet service providers (ISPs).

CAUSE

This behavior can occur if you use the Internet Connection Wizard on a Microsoft Windows NT 4.0-based computer.

The Internet Connection Wizard is unable to establish a dial-up connection to the Internet Referral Service on a Windows NT 4.0-based computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:10/10/2003
Keywords:kbbug kbpending KB296314