Product Catalog Import DTS Task Fails with CSDataWarehouse Event 36864 (296243)



The information in this article applies to:

  • Microsoft Commerce Server 2000

This article was previously published under Q296243

SYMPTOMS

When you use Microsoft Commerce Server 2000 Manager to run the Product Catalog Import Data Transformation Services (DTS) task, the import may fail with the generic "1 task(s) failed during execution" error. CSDataWarehouse Event 36864 is logged in the Event log.

CAUSE

This problem occurs because of an access violation in the Cdtstasks.dll file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbprb kbQFE KB296243