Data Access Server/Consolidator-Agent Manager Remains in Administrator Console (296027)


The information in this article applies to:

  • Microsoft Operations Manager 2000
This article was previously published under Q296027

SYMPTOMS

When an additional Microsoft Operations Manager (MOM) 2000 Data Access Server/Consolidator-Agent Manager is uninstalled from a MOM configuration group, the MOM Administrator console may continue to display the server as a Data Access Server/Consolidator-Agent Manager.

CAUSE

This problem can occur if the Data Access Server/Consolidator-Agent Manager definition is not removed from the MOM database.

WORKAROUND

To work around this problem, contact Microsoft Product Support Services (PSS) for assistance with the removal of the Data Access Server/Consolidator-Agent Manager definitions from the MOM database.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

When you try to force a managed-computer scan, you receive the following error message:
The Microsoft Operations Manager service (OnePointService.exe) on Computer computer name was unable to submit the request to the Agent Manager.

The specified service does not exist as an installed service.

Result Code: 80070424
Modification Type:MinorLast Reviewed:6/13/2005
Keywords:kbbug kbui KB296027
©2004 Microsoft Corporation. All rights reserved.