The Users May Not Be Made Obsolete After They Are Deleted in Exchange 5.5 (295943)


The information in this article applies to:

  • Microsoft Metadirectory Services 2.1
  • Microsoft Metadirectory Services 2.2
  • Microsoft Metadirectory Services 2.2 SP1
This article was previously published under Q295943

SYMPTOMS

In Microsoft Metadirectory Services, when you run the Mail Application Programming Interface (MAPI) Exchange Management Agent (MA), and you click to select the Use Exchange Deltas to Update the Metadirectory check box, the deleted users may not be made obsolete. However, when the MA is run in Full mode, the deleted users are made obsolete, as expected.

CAUSE

This problem can occur if the Cdir.exe program is installed. Also, this problem only occurs if the deletion of a user is preceded by a Full discovery operation.

RESOLUTION

To resolve this problem, periodically run the MA in either Full or Delta mode to ensure that deleted users are made obsolete.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The following sequence of operations works:
  • Delta discovery
  • Delete Exchange user
  • Delta discovery
The following sequence of operations does not work:
  • Full discovery
  • Delete Exchange user
  • Delta discovery
Modification Type:MinorLast Reviewed:1/25/2006
Keywords:kbenv kbprb KB295943
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