Event ID 2059 and 1005 Messages Occur and System Attendant Is Unable to Start (295620)

The information in this article applies to:

Microsoft Exchange 2000 Server
Microsoft Exchange Server 2003 Enterprise Edition
Microsoft Exchange Server 2003 Standard Edition
Microsoft Windows Small Business Server 2003, Premium Edition
Microsoft Windows Small Business Server 2003, Standard Edition

This article was previously published under Q295620

SYMPTOMS

When system attendant is unable to start, the following event ID messages are logged in the Application event log:

Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 1005
Description:
Unexpected error. The specified procedure could not be found. Facility: Win32 ID no: c007007f Microsoft Exchange System Attendant occurred.

-and-

Event Type: Error
Event Source: MSExchangeSA
Event Category: General
Event ID: 2059
Description:
The file name.dll is required but cannot be loaded, error 'c007007f'.

CAUSE

This behavior can occur if the .dll listed in the event ID message is either absent or corrupted.

RESOLUTION

To resolve this behavior, replace the absent or corrupted .dll with the appropriate .dll that is available on the Release to Manufacturer CD-ROM, or the .dll that is available on your latest service pack.
These files are typically located in the Exchsrvr\Bin folder.

MORE INFORMATION

In some scenarios, the following event ID message may be logged in the Application event log:

Event ID: 9001 Source: MSExchangeSA Category: General Description:
The file name.dll is required but cannot be loaded, error 'c007007e'.

If you receive this event ID message, the information that is in the Cause and Resolution section of this article can also apply.

Modification Type:	Minor	Last Reviewed:	4/25/2005
Keywords:	kbprb KB295620