PRB: Error in Event Log When the Web Log Import Task Is Run Before the User Profile Data Import Task (295590)


The information in this article applies to:

  • Microsoft Commerce Server 2002
  • Microsoft Commerce Server 2000
This article was previously published under Q295590

SYMPTOMS

After a Web Log Import Data Transformation Server (DTS) task has been performed, the following error is displayed in the application event log:

Commerce Server 2000
The description for Event ID ( 33204 ) in Source ( Commerce Server 2000 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: -1056945116, MSCSProfile=9BEB9FD88727B8CCDB93D 3000B55A037FAC8F415D27AAC6E5AF09408598062165BC4D3CC28A8632BC4E8B059FC446EC3C084F83A3F837CADCFF8A5D1CBA1B C8864027F2D47B7150D1314BFC807E238D8A7F4098545E66E2EB50096B9DC475729EFFC4945D2AB8D02CD5BDA6447982315AAAA0 6E67BD013456E6B09BF3C3E16AA043419FD845506C.
Commerce Server 2002
The description for Event ID ( 33205 ) in Source ( Commerce Server 2002 )

Error(0x-2146893819): Failed decoding the cookie
MSCSProfile=E643FF728F825C96AE54FD4E74A9047A97114F533F8D5FAB98CD51892F2BB62505C51090DA9D202028B48687612 51A5CE24D02B7F1C85B7A9B3B6FACDADB0D3D9D34B7F379B8CF942D922FB2F0374816B162D2BD6EC814AF83916281B7174306BD F601B5FDE975C05840A6C524B6C58CFC3F849B39E0C33527E000BCF20E7D49553DC42E5D3D24E6

CAUSE

This may occur in either of the following two situations:
  • Web logs are imported that contain hits that were made by users that have not yet been imported into the data warehouse. This occurs in situations in which the Web Log Import DTS task is run before the User Profile Data Import DTS task.
  • Web logs are imported that contain hits that were made by users that have been deleted from the profile system.

RESOLUTION

Verify that the User Profile Data Import DTS task is completed prior to the Web Log Import DTS task.

STATUS

This behavior is by design.

MORE INFORMATION

Steps to Reproduce Behavior

You can reproduce this behavior through either of the following methods:
  • Method 1
    1. Shop a Commerce Server site by registering as a user and making a purchase.
    2. Delete the user account by using the Bizdesk.
    3. Perform the User Profile Data Import DTS task.
    4. Perform the Web Log Import DTS task.

-or-

  • Method 2
    1. Shop a Commerce Server site by registering as a user and making a purchase.
    2. Perform the Web Log Import DTS task before you perform the User Profile Data Import DTS task.
Modification Type:MajorLast Reviewed:10/22/2003
Keywords:kbprb KB295590
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