SMS: Daylight Savings Time Causes SMS Status Manager to Report 1215 Error Messages (295450)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0 SP2
  • Microsoft Systems Management Server 2.0 SP3
This article was previously published under Q295450

SYMPTOMS

After the weekend of April 1, 2001 (when we changed to daylight savings time), if you run the netsend command from the SMS status filter rules, warning messages may be displayed on the Systems Management Server (SMS) Administrator console. These messages state that a problem is reported from the Status Manager component.

When you check the Status Manager component status messages, you see that multiple entries are generated that are similar to the following message:
1215 SMS Status Manager received a status message reported by component "Hardware Inventory Agent" running on computer "COMPUTER1", and the time stamp on the message is more recent than the current system time on the site server.

Possible cause: The system clock on computer "COMPUTER1" is 3575 or more seconds ahead of the site server's system clock. Solution: Synchronize the system clock of computer "COMPUTER1" with the site server's system clock. Please refer to your Windows NT Server documentation or the Microsoft Knowledge Base for further information.

SMS Status Manager will process status messages with improper time stamps when the site server's system clock surpasses the improper time stamps. For example, this status message will not be processed for 3575 seconds. SMS Status Manager will continue to report this problem every 24 hours until you fix it.

SMS Status Manager will not report this problem if the system clock of computer "COMPUTER1" is less than 300 seconds ahead of the site server's system clock. This interval is configurable in the SMS site control file. Please refer to the Microsoft Knowledge Base for further information.

CAUSE

This issue occurs because in SMS Service Pack 2 (SP2), the hardware inventory component is moved to its own process (its own service). The new service-based implementation of the SMS Hardware Inventory Agent uses a statically linked version of the C runtime library that incorrectly calculates time for the first week of daylight savings time.

For additional information about this behavior, click the article number below to view the article in the Microsoft Knowledge Base:

214661 FIX: Daylight Savings Time Bug in C Run-Time Library

When the Hardware Inventory Agent completes an inventory cycle, it creates a status message that contains the incorrect time, and then forwards it to the SMS site server. Status Manager on the SMS site server evaluates the timestamp on the status message file (.svf), and notices that the time is more recent than the current server time. Status Manager moves this file to Sms\Inboxes\Statmgr.box\Futureq so that it can process it at a later time, and then generates the warning message described in the preceding section.

NOTE: This behavior only occurs when the computer is using this particular runtime library when the transition date (the day we change to Daylight Savings Time) falls on the first day of the month.

WORKAROUND

To work around this issue, create a new status filter rule to prevent "1215" status messages from being forwarded to the Status Summarizers.

To create a new status filter rule:
  1. In the SMS Administrator console, locate and click the following node:

    Site Database
	|
	-<site code - site name>
		|
		- Site Settings
			|
			- Status Filter Rules

  2. On the Action menu, click New, and then click Status Filter Rule.
  3. Click the General tab, and then type a status filter rule name in the Name box, for example NO1215.
  4. Click Component, and then type SMS_Status_Manager.
  5. Click MessageID, and then type 1215.
  6. Click the Actions tab, and then click to select the Do Not Forward to Status Summarizers check box.
  7. Increase the priority of the new filter:
    1. Expand the Status Filter Rules node.
    2. Right-click the new NO1215 rule, and then click Increment Priority.
    3. Repeat these steps until this status filter rule is displayed at the top of the list.
    When you complete this procedure to increase the priority of the filter, the components are prevented from going into a warning or critical state. However, this procedure does not stop the messages from being loaded into the SMS site database or being viewed by Status Message Viewer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This problem stops occurring one week after the transition to daylight savings time.
Modification Type:MinorLast Reviewed:1/14/2006
Keywords:kbBug kbClient kbConfig kberrmsg kbnofix kbServer kbStatSum KB295450
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