WMI SMTPEventConsumer Does Not Send E-Mail Messages (295290)
The information in this article applies to:
- Microsoft Windows Management Instrumentation 1.5, when used with:
- the operating system: Microsoft Windows 2000
This article was previously published under Q295290 SYMPTOMS
The Windows Management Instrumentation (WMI) SMTPEventConsumer class sends an e-mail message by using SMTP each time an event is delivered to it. The SMTPEventConsumer does not work on client computers whose NetBIOS name length is MAX_COMPUTERNAME_LENGTH (15 bytes/characters).
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
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19-Apr-2001 16:47:20 1.50.1657.2 155,724 Smtpcons.dll Intel
How to Use the Hotfix InstallerNOTE: You can use this method only for Intel-based computers with Windows 2000 installed.
- Copy the Q295290.exe hotfix file to a local folder on your computer or to a share on your network.
- Run the Q295290.exe file, and then follow the directions you receive.
- Restart your computer.
WORKAROUND
Shorten the NetBIOS name of the monitoring computer to less than 15 characters.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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Keywords: | kbHotfixServer kbQFE kbbug kbenv kbfix kbSysAdmin kbWin2000PreSP3Fix kbWin2000sp3fix KB295290 |
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