WMI SMTPEventConsumer Does Not Send E-Mail Messages (295290)



The information in this article applies to:

  • Microsoft Windows Management Instrumentation 1.5, when used with:
    • the operating system: Microsoft Windows 2000

This article was previously published under Q295290

SYMPTOMS

The Windows Management Instrumentation (WMI) SMTPEventConsumer class sends an e-mail message by using SMTP each time an event is delivered to it. The SMTPEventConsumer does not work on client computers whose NetBIOS name length is MAX_COMPUTERNAME_LENGTH (15 bytes/characters).

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:
   Date         Time      Version       Size     File name     Platform
   --------------------------------------------------------------------
   19-Apr-2001  16:47:20  1.50.1657.2   155,724  Smtpcons.dll  Intel
				

How to Use the Hotfix Installer

NOTE: You can use this method only for Intel-based computers with Windows 2000 installed.
  1. Copy the Q295290.exe hotfix file to a local folder on your computer or to a share on your network.
  2. Run the Q295290.exe file, and then follow the directions you receive.
  3. Restart your computer.

WORKAROUND

Shorten the NetBIOS name of the monitoring computer to less than 15 characters.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes


Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbenv kbfix kbSysAdmin kbWin2000PreSP3Fix kbWin2000sp3fix KB295290