All Queries Fail with an Internal Server Error Message (294891)


The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001
This article was previously published under Q294891

SYMPTOMS

If you perform a query in the dashboard site, you may receive the following error message:
Unable to display document list. An internal server error occurred.
This error message occurs with any query you perform.

CAUSE

This problem can occur if the decimal symbol (.) for the English locale on the server has been changed from the default decimal symbol to another symbol. This error message occurs even if English is not currently the default locale on the server.

RESOLUTION

To resolve this problem, ensure that the decimal symbol for numbers and currency are both set to "." for the English locale:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Regional Options.
  3. In the Your Locale box, click English (United States).
  4. Click the Numbers tab.
  5. In the Decimal Symbol box, click ".".
  6. Click the Currency tab.
  7. In the Decimal Symbol box, click ".".
  8. Click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kberrmsg KB294891
©2004 Microsoft Corporation. All rights reserved.