Cannot Connect with RDS If You Belong to Many Groups (294827)
The information in this article applies to:
- Microsoft NetMeeting 3.01 for Windows Millennium Edition
- Microsoft NetMeeting 3.01 for Windows 98 Second Edition
- Microsoft NetMeeting 3.01 for Windows NT 4.0
- Microsoft NetMeeting 3.01 for Windows 98
This article was previously published under Q294827 SYMPTOMS When you are using NetMeeting 3.01, you cannot connect to a
server that is running NetMeeting 3.01 with Remote Desktop Sharing (RDS)
enabled if you are a member of many groups. When this occurs, you are
repeatedly prompted to authenticate. CAUSE This problem occurs because a buffer that is used to return
the results from a call to GetTokenInformation is not large enough to hold the results. RESOLUTIONA
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. To resolve this
problem, contact Microsoft Product Support Services to obtain the fix. For a
complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The English version of
this fix should have the following file attributes or later:
Date Time Size File name Platform
--------------------------------------------------
04/03/2001 15:43 1,643,368 Nm30.exe Intel
WORKAROUND To work around this behavior, reduce the number of groups
to which you belong. STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
MORE INFORMATION This is a post-SP2 full release of NetMeeting 3.01. You can
install this release only on the operating systems that are listed at the
beginning of this article.
The version number for this post-SP2
NetMeeting 3.10 version is 4.4.3396. The version number is identical to
NetMeeting 3.01 SP2. You can use the time and date stamp to differentiate
between the versions.
Prior to installing this version, you can use
the digital signature properties to differentiate between the Nm30.exe file for
SP2 and the Nm30.exe file for this fix. The digital signature for the the
post-SP2 build of the Nm30.exe file is Tuesday, April 03, 2001, 3:43:37
PM.
Note Windows 2000 should not have this problem because the code where
the problem existed in Windows 98 and Windows NT does not exist in Windows
2000.
| Modification Type: | Minor | Last Reviewed: | 10/18/2005 |
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| Keywords: | kbHotfixServer kbQFE kbenv kbprb kbQFE KB294827 |
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