SMTP Is Removed When You Upgrade to Windows 2000 Service Pack 1 or Service Pack 2 (294804)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Professional SP1

This article was previously published under Q294804

SYMPTOMS

On a Windows 2000-based computer that has Simple Mail Transfer Protocol (SMTP) and Network News Transfer Protocol (NNTP) installed, and Exchange 5.5 with Internet Mail Connector (IMC) is installed on the same server, when you upgrade to Service Pack 1 or Service Pack 2, the SMTP service is removed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date           Time     Version        Size     File name
   ---------------------------------------------------------
   02-May-2001    19:51    5.0.2195.3565  282,896  Imsinsnt.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

290290 XIMS: Cannot Send Mail After Re-Installing the IIS SMTP Service

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbSysAdmin kbWin2000PreSP3Fix kbWin2000sp3fix KB294804