"Home Folder" error when running the Add User Wizard (294667)
The information in this article applies to:
- Microsoft Small Business Server 2000
- Microsoft Windows Small Business Server 2003, Premium Edition
- Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q294667 SYMPTOMSOn a Microsoft Small Business Server 2000-based computer, when you click Add User from the Small Business Server Personal Console, or Add Users from the To Do list in the Small Business Server Administrator Console, you may receive the following error message:
Add User Wizard
The home folder you specified does not exist.
When you click OK to acknowledge the error, the Add User Wizard does not start.
When you run the Add User Wizard to create a new user account on a Microsoft Windows Small Business Server 2003-based computer, you may receive an error message that is similar to the following:
The wizard could not successfully configure this user account. The following could not be completed:
- A home folder could not be created for this user.
- Quota information could not be set.
Do you want to keep this user account?
If you click Yes in response to this message, the wizard creates the user account without creating a home folder or without setting a quota limit for the user. If you click No, the wizard does not create the user account. CAUSE
This behavior occurs when the Users Shared Folders folder, which is shared as "Users," does not exist or when the permissions for this folder has changed from the default settings.
RESOLUTION
To resolve this issue, make sure that this shared folder exists and that it has the correct share and security permissions for the version of Small Business Server that you are running.
By default, this share is on the root of the drive that contains the Winnt, Winnt.sbs, or Windows folder.
Small Business Server 2000:| Folder Name | Users Shared Folders | | Share Name | Users | | Description | Users Share |
Share Level Permissions|
| Administrators | Allow | Allow | Allow | | BackOffice Folder Operators | Allow | Allow | Allow | | Domain Users | | Allow | Allow |
Security Level Permissions|
| Administrators | Allow | Allow | Allow | Allow | Allow | Allow | | BackOffice Folder Operators | Allow | Allow | Allow | Allow | Allow | Allow | | Everyone (Advanced Only) |
Advanced Permissions for the Everyone Group|
| Traverse Folder / Execute | List Folder / Read Data | Read Attributes | Read Extended Attributes | Read Permissions |
Windows Small Business Server 2003:| Folder Name | Users Shared Folders | | Share Name | Users | | Description | Users Shared Folders |
Share Level Permissions|
| Domain Admins | Allow | Allow | Allow | | Domain Users | Allow | Allow | Allow | | SBS Folder Operators | Allow | Allow | Allow |
Security Level Permissions|
| Domain Admins | Allow | Allow | Allow | Allow | Allow | Allow | | Domain Users (Advanced Only) | | SBS Folder Operators | Allow | Allow | Allow | Allow | Allow | Allow | | System | Allow | Allow | Allow | Allow | Allow | Allow |
Advanced Permissions for the Domain Users Group|
| Traverse Folder / Execute File | List Folder / Read Data | Read Attributes | Read Extended Attributes | Create Folders / Append Data | Read Permissions |
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.MORE INFORMATIONThe Windows Small Business Server 2003 Setup program enables disk quotas on the drive that contains the Users Shared Folders folder. Then, when you run the Add User Wizard to create a new user account, the wizard sets a 1-gigabyte (GB) quota limit for the user. This quota limit means that the user cannot use more than 1 GB of space on the drive to store personal files.
To view or to manually configure disk quotas, open the properties of the drive that contains the Users Shared Folders folder, and then click the Quota tab. This drive is typically the C drive.
| Modification Type: | Major | Last Reviewed: | 8/17/2004 |
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| Keywords: | kberrmsg kbprb KB294667 |
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