OL2001: The Delegate Access Is Reset in the Final Release of Outlook 2001 (294620)


The information in this article applies to:

  • Microsoft Outlook 2001 for Mac
This article was previously published under Q294620

SYMPTOMS

If you used the beta version of Outlook 2001 for Mac to set the delegate access, there may be differences in the functionality of the delegate feature and in the designated users and permissions after you install the final version of Outlook 2001 for Mac.

WORKAROUND

To work around this problem, remove and reset all the delegates and the attendant permissions. To do this:
  1. Log on by using a profile for the user who granted the permissions.
  2. On the Edit menu, click Preferences.
  3. In the Microsoft Outlook section, click Sharing.
  4. In Share My Data With These People, click all the previously added users, and then click Remove.
  5. Click OK, and then exit Outlook 2001 for Mac.
  6. Restart Outlook 2001 for Mac.
  7. Add individual delegates and attendant permissions in the Sharing dialog box.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

A condition may exist where delegates and corresponding permissions may appear to be different from the originally set levels. The following delegate entries are examples of how they may appear after you upgrade to the final release of Outlook 2001 for Mac:
  • Delegates previously entered are missing.
  • There are duplicate delegate entries.
  • Delegate permissions appear as None.
  • Delegate permissions appear at a different level from those that you previously set.
Modification Type:MajorLast Reviewed:2/27/2002
Keywords:kbbug KB294620
©2002 Microsoft Corporation. All rights reserved.