OL2001: You Cannot Use the Inline Bitmap from Outlook for Windows (294618)


The information in this article applies to:

  • Microsoft Outlook 2001 for Mac
This article was previously published under Q294618

SYMPTOMS

When you receive a Microsoft Windows bitmap (.bmp) file as an inline image in Outlook 2001 for Mac that is sent by an Outlook for Windows user, the image area in the message appears as an outlined box filled with question marks (?), and you cannot open the image as an attachment.

WORKAROUND

To work around this problem, request that the Outlook for Windows user send the file as an attachment. You can save and open the attached file with a graphics viewer that handles the bitmap image. NOTE: This behavior has been observed since Microsoft Exchange client 4.0. In tests, the inline image that is sent to Outlook 2001 for Mac and then received on a Microsoft Exchange Server version 5.5 appears as a generic attachment with the filename, the Outlook.bmp file. If launched from the message, the bitmapped image opens in the QuickTime Picture Viewer. If you use an Exchange 2000 server, the image appears as described in the "Symptoms" section of this article.

For additional information about the history of this issue, click the article number below to view the article in the Microsoft Knowledge Base:

174692 OLE Objects Don't Display Correctly on Macintosh Clients

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

When you attempt to double-click the attachment that represents the bitmap file, the following message appears:

This message contains an embedded object. Some objects can contain viruses or otherwise be harmful to your computer. It is important to be certain that this object is from a trustworthy source.

Do you wish to use the embedded object?

[] Continue and use it

[] Stop and do not use it

The Always ask before using this type of object? option is not available.

If you click Continue to use it, and then click OK, the following error message occurs:
The source application for the object could not be started.
If you click OK, you are returned to the message with the unusable image.
Modification Type:MajorLast Reviewed:2/27/2002
Keywords:kbbug KB294618
©2002 Microsoft Corporation. All rights reserved.