"DirectCD 5; A Driver Is Installed That Causes Stability Problems with Your System" Error Message May Be Displayed (294479)
The information in this article applies to:
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional
This article was previously published under Q294479 SYMPTOMS
When you start your computer, you may receive the following error message:
DirectCD 5
A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.
Also, you may receive the following error message:
DirectCD 5.0(141)
DirectCD cannot find any supported recordable drives.
CAUSE
This behavior can occur because Roxio DirectCD Creator versions 5.00, 5.01, 5.02, and 5.02a are not compatible with Windows XP.
RESOLUTION
To resolve this behavior, use either of the following two methods:
Method 1
Click to select the Don't display this message again check box, and then click Continue.
Method 2- Click Start, and then in Control Panel, double-click Add/Remove Programs to locate the Easy CD Creator 5 Platinum program.
- Under Currently installed programs, click Change.
- Click Next.
- Click Modify.
- Click Next.
- Click Direct CD.
- Click This feature will not be available.
- Click Next.
- Click Install.
- Click Finish.
- Click Close.
Modification Type: | Minor | Last Reviewed: | 1/15/2006 |
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Keywords: | kb3rdparty kberrmsg kbnofix kbprb KB294479 |
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