Cannot Transfer GroupWise Mail Messages from the Novell Server to Exchange Server 5.5 (294351)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q294351 SYMPTOMS
When you migrate from GroupWise 5.5.x to Exchange Server, you may not be able to transfer GroupWise mail messages from the Novell server to Exchange Server 5.5 Service Pack 4 (SP4) using the migration tool. When you try to export to .pst files, one or more of the following events may be logged in the Microsoft Event Viewer application log:
Event ID 8072
Event Type: Error
Event Source: MSExchangeMig
Event Category: None
Event ID: 8072
Description: Directory Section C:\Exchsrvr\Bin\GrpWise.005\Directory.PRI Line: 5 Unexpected MAPI error. Event ID 8074
Event Type: Error
Event Source: MSExchangeMig
Event Category: None
Event ID: 8074
Description: MAPI Section C:\Exchsrvr\Bin\GrpWise.005\00000001.PRI Line: 2 Failed to connect to the Mailbox. GWise:Harbour.STL.BOB
Event ID 8124
Event Type:
Error
Event Source: MSExchangeMig
Event Category: None
Event ID: 8124
Description: Parser Error C:\Exchsrvr\Bin\GrpWise.005\00000001.PRI Line: 4
Bad section encountered. The remainder of this section will be skipped.
Event ID 8002
Event Type:
Error
Event
Source: MSExchangeMig
Event Category: None
Event ID: 8002 Description: Errors occurred during the Migration Process. A recovery file has been created called C:\TEMP\00000002.PRI. CAUSE
This issue can occur if the migrated user exists on the Exchange Server computer as a user or custom recipient. Confirm that the administrator has manually created a user in Exchange Server with the same name as the migrated user.
RESOLUTION
If the users were created manually on Exchange Server, delete one of the mailboxes that was created manually and the Microsoft Windows NT account associated with it. If this procedure does not solve the problem, perform one of the procedures that is described in the "Workaround" section.
WORKAROUND
Depending on the circumstances, you can use either of the procedures described in this section.
Scenario One
If all the GroupWise users are going to be migrated at the same time, you can reply to old GroupWise addresses in the migrated messages. In this case, use the following procedure: - If the account already exists in Exchange Server, add the GroupWise proxy
address of the GroupWise users mailbox in Exchange Server, so that Exchange Server knows where to import the mail.
- Click to clear the Information to create mailboxes check box.
- If you still are experiencing issues, clear the password in GroupWise, otherwise there may be some corruption in Novell Domain Server (NDS).
Scenario Two
If the number of the users staying on GroupWise is large, obtain GroupWise client version 5.2 to use in the migration.
In this scenario, the SMTP messages that were originally received in the user's GroupWise mailbox after they are migrated cannot be replied to because the sender's address is incomplete or invalid.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kberrmsg kbprb KB294351 |
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