Coordinator Cannot Delete Discussions Stored Outside the Workspace (294339)



The information in this article applies to:

  • Microsoft SharePoint Portal Server 2001

This article was previously published under Q294339

SYMPTOMS

A coordinator may not be able to delete discussions on documents stored on the server but outside any workspaces. For example, a coordinator may not be able to delete discussions of external Web sites. These discussions are managed from the Manage Discussions page, which is accessed from the Management dashboard. In addition, the coordinator may not be able to delete discussions created by using the Office Online Collaboration toolbar in Microsoft Internet Explorer or Microsoft Office on documents with URLs that use high ASCII or double-byte character set (DBCS).

WORKAROUND

To delete these discussions, the administrator must use the Installable File System (IFS) to access the Web Storage System drive. For instructions on how to mount the Web Storage System drive, see the "IFS Drive and the Microsoft Web Storage System" section in the SharePoint Portal Server Release Notes.

External discussions are stored on the Web Storage System drive that you mount under \localhost\SharePoint Portal Server\workspaces\system\Discussions. You must display hidden folders to view these folders.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

You can also delete discussions by using ActiveX Data Objects (ADO). For more information, see Microsoft SharePoint Portal Server Software Development Kit.

Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbbug kbProd2Web KB294339