Visio2002: Search Results Includes Shapes with Default Green Icon (294049)


The information in this article applies to:

  • Microsoft Visio 2002 Standard, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Visio 2002 Professional, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Visio Network Central, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Visio Network Equipment, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q294049
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you search for shapes in Microsoft Visio, some of the shapes may be represented by the generic default green icon instead of by their own respective icons.

CAUSE

This behavior occurs when you exceed a limit on the amount of system resources used for icons.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, follow these steps:
  1. Quit Visio.
  2. Click Start, and then click Run.
  3. In the Open box, type regedit, and then click OK.
  4. Locate and select the following key:

    HKEY_CURRENT_USER\Software\Microsoft\Visio\Shapegallery

  5. On the Edit menu, point to New, click DWORD value, and then name the DWORD value "ImageLimit."
  6. Right-click ImageLimit, and then click Modify. Click Hexadecimal, type 300 for the Value data, and then click OK.
  7. On the Registry menu, click Exit.
If your search returns more than 500 shapes, you can increase the number in step 6 until you can see all of the icons.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbnofix KB294049
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