Visio2002: Prompt to Restart Computer Appears When Uninstalling Visio (293984)


The information in this article applies to:

  • Microsoft Visio 2002 Standard, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows Millennium Edition
  • Microsoft Visio 2002 Professional, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 98 Second Edition
    • the operating system: Microsoft Windows Millennium Edition
This article was previously published under Q293984

SYMPTOMS

When you attempt to uninstall Microsoft Visio, you are prompted to restart your computer.

CAUSE

The prompt to restart your computer occurs if the Installer encounters a file that is still in use when you attempt to uninstall the program. Restarting the computer is necessary to quit the file (or program) that is in use and allows the Visio Setup program to continue normally.

RESOLUTION

When prompted to restart your computer, restart it.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb KB293984
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