Visio2002: Site Layout and Shapes That Represent HTML Files Disappear After You Generate Web Site Map (293968)


The information in this article applies to:

  • Microsoft Visio 2002 Standard
  • Microsoft Visio 2002 Professional
This article was previously published under Q293968

SYMPTOMS

After you generate a Web site map in Microsoft Visio, the site layout and the shapes that represent HTML files may disappear unexpectedly.

CAUSE

This behavior can occur if you click to clear the HTML check box in the Filter window. If you click to select the HTML check box in the Filter window, the HTML shapes do not reappear.

RESOLUTION

To work around this issue, use one of the following methods.

Method 1: Restore the Site Map

If you just filtered the HTML shapes, follow these steps:
  1. On the Edit menu, click Undo.
  2. Repeat step 1 until the site map is restored.

    NOTE: If the Undo command is replaced by Can't Undo, use method 2.

Method 2: Open Last Saved Copy

If method 1 is not helpful, open the last saved copy of the drawing.

Method 3: Generate the Site Map

If methods 1 and 2 are not helpful, follow these steps to generate a new site map:
  1. Start Visio.
  2. On the File menu, point to New, point to Web Diagram, and then click Web Site Map.
  3. In the Address box, type the address of a Web site.
  4. Click OK.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:6/25/2004
Keywords:kbbug kbpending KB293968
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