XCCC: E-mail Messages Are in English When Your Internet Explorer Language Is Set to French (Monaco) (293435)


The information in this article applies to:

  • Microsoft Exchange 2000 Server
This article was previously published under Q293435

SYMPTOMS

If you connect to a French-language Exchange 2000 server and your Microsoft Internet Explorer accept-lang (Accept Language) is set to French (Monaco) [fr-mc], you receive your e-mail messages in English.

This problem also occurs if your second Internet Explorer accept-lang (Accept Language) is set to French (France) [fr].

In other words, if French (Monaco) [fr-mc] is listed first and French (France) [fr] is listed second in the accept-lang list, you receive your e-mail messages in English instead of French.

CAUSE

This problem occurs because French (Monaco) [fr-mc] does not appear in Microsoft Windows 2000 under the following registry key:

HKEY_CLASSES_ROOT\MIME\Database\Rfc1766

The Web Distributed Authoring and Versioning (WebDAV) protocol does not recognize French (Monaco) as a French-language setting and does not use the server's default setting or the second language in the accept-lang list.

WORKAROUND

To work around this problem, reverse the order of the languages in the accept-lang list in Internet Explorer so that the e-mail messages are displayed in French. Set French (France) [fr] as the first language to use. To do so, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options, and then click Languages.
  3. To add another language, click Add. If you have French (Monaco) [fr-mc] set as your language, click French (France) [fr], and then click OK.
  4. Click French (France) [fr], and then click Move Up.

STATUS

Microsoft has confirmed that this is a problem in Exchange 2000 Server.

MORE INFORMATION

The Microsoft Outlook Web Access (OWA) user interface (UI) depends on the Accept-Language header that is sent by the browser. Exchange 2000 contains code pages that have localized UIs for French, English, Japanese, German, Chinese (Traditional), Chinese (Simplified), Korean, Italian, and Spanish. For additional information about the Accept-Language header, click the article number below to view the article in the Microsoft Knowledge Base:

316492 XCCC: Localized Settings in Exchange 2000 Web Client Are Browser-Specific

316492 XCCC: Web Client Localized Settings Are Browser-Specific

325001 XGEN: Languages That Are Supported by Exchange 2000 Server, Windows 2000 Server, and Outlook Web Access

325627 XGEN: Languages That Are Added to Outlook Web Access When You Install Exchange 2000 Server SP1 and SP2

Modification Type:MajorLast Reviewed:6/30/2006
Keywords:kbbug kbnofix KB293435
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