Error "c0000244" When You Attempt to Reset a User Password (293158)

The information in this article applies to:

Microsoft Windows 2000 Server SP1
Microsoft Windows 2000 Server SP2
Microsoft Windows 2000 Advanced Server SP1
Microsoft Windows 2000 Advanced Server SP2
Microsoft Windows 2000 Professional SP1
Microsoft Windows 2000 Professional SP2

This article was previously published under Q293158

SYMPTOMS

When a user who does not have privileges to reset another user's password attempts to reset another user's password, the user may receive a "c0000244" stop code on a blue screen. This code indicates that an attempt to log an audit attempt did not succeed. This problem occurs only if the CrashOnAuditFail registry key is enabled and Account Management auditing is enabled.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time      Version    Size           File name
   -----------------------------------------------------------------
   5/31/2001   11:13p   5.0.2195.3663   501,520   Lsasrv.dll (56-bit)
   5/31/2001   03:30p   5.0.2195.3649   354,576   Advapi32.dll
   5/31/2001   03:37p   5.0.2195.3649   519,440   Instlsa5.dll
   5/31/2001   03:31p   5.0.2195.3649   142,608   Kdcsvc.dll
   5/30/2001   02:55p   5.0.2195.3649   209,008   Kerberos.dll
   5/29/2001   09:26a   5.0.2195.3649    69,456   Ksecdd.sys
   5/29/2001   09:26a   5.0.2195.3649   501,520   Lsasrv.dll
   5/29/2001   09:26a   5.0.2195.3649    33,552   Lsass.exe
   5/31/2001   03:31p   5.0.2195.3652   908,560   Ntdsa.dll
   5/31/2001   03:31p   5.0.2195.3649   382,736   Samsrv.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Modification Type:	Minor	Last Reviewed:	9/26/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix KB293158