Browser Causes Computer to Stop Responding (293093)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server 4.0 SP6a
This article was previously published under Q293093 SYMPTOMS
When you shut down the computer, the browser service may cause the computer to stop responding; the occurrence of this problem is very rare.
CAUSE
This problem occurs because there are not enough worker threads available.
RESOLUTIONWORKAROUNDWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To work around this problem, increase the number of threads in the delayed work queue:
- Start Registry Editor (Regedt32.exe).
- Locate the <--value name --> value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Executive\AdditionalDelayedWorkerThreads - On the Edit menu, click DWORD, type 6, and then click OK.
- Quit Registry Editor.
By setting this value to 6, you are providing a total of nine threads, which allows for the delayed work items to run and signal the timer.
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0.
| Modification Type: | Major | Last Reviewed: | 6/11/2002 |
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| Keywords: | kbbug kbenv KB293093 |
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