OL2002: Offline Address Book Is Not Available After Upgrade from Outlook 98 to Outlook 2002 (292997)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q292997

SYMPTOMS

When you configure Outlook 98 to work offline and then upgrade to Outlook 2002, the offline Address Book (OAB) is not accessible.

WORKAROUND

To work around this behavior, download the OAB after you perform the upgrade from Outlook 98 to Outlook 2002.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:4/25/2001
Keywords:kbbug kbenv kbnetwork KB292997
©2002 Microsoft Corporation. All rights reserved.