OL2002: E-mail Address Type Appears as SMTP When You Add Recipient from Offline Address Book (292915)


The information in this article applies to:

  • Microsoft Outlook 2002
This article was previously published under Q292915

SYMPTOMS

When you work offline and add a name from the offline Address Book to the personal Address Book (PAB), the e-mail type for the personal Address Book entry is SMTP instead of Exchange.

CAUSE

This behavior can occur if you select the default No Details option when you download the offline Address Book.

WORKAROUND

To work around this behavior, use the Full Details setting when you download the offline Address Book.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kbnofix KB292915
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