OL2002: Error Message: Could Not Find a Contact with this E-mail Address (292883)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q292883

SYMPTOMS

When you receive a message from a Microsoft Exchange user and you right-click the user's name in the To field, and then click Look Up Contact, you may receive the following error message:
Could not find a contact with this e-mail address

CAUSE

This behavior occurs because the Look Up Contact option searches the local Contacts folder and does not search the Global Address List.

WORKAROUND

To work around this behavior, search the Global Address List for the name. To do this:

Double-click the name in the To field.

-or-

Right-click the name in the To field, and then click Properties.

Modification Type:MinorLast Reviewed:12/3/2002
Keywords:kberrmsg kbprb KB292883