OL2002: Error Message When You Fax a PowerPoint 2002 File as an Attachment in Outlook 2002 (292868)


The information in this article applies to:

  • Microsoft Outlook 2002
  • Microsoft PowerPoint 2002
This article was previously published under Q292868

SYMPTOMS

When you try to fax a PowerPoint 2002 file as an attachment from Outlook 2002 by using the Windows 2000 Fax Service, you may receive the following error message:
Microsoft PowerPoint: The printer name, device driver or port for this print job were not specified or are invalid.
After you click OK to the error message, the message remains in your Outbox folder. When Windows 2000 next starts, it may try to send the fax.

WORKAROUND

To work around this behavior, print the file to a fax:
  1. In PowerPoint, on the File menu, click Open, locate the file that you want to fax, and then click Open.
  2. On the File menu, click Print.
  3. In the Print dialog box, click the Name arrow, click Fax, and then click OK.
  4. Follow the steps in the Send Fax Wizard to complete the fax process.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbpending KB292868
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