Outlook 2000 Windows Messaging profiles are created incorrectly when you install Office 2000 (292534)
The information in this article applies to:
- Microsoft Office 2000
- Microsoft Outlook 2000
This article was previously published under Q292534 SYMPTOMS When you use the Custom Installation Wizard and the Office
Profile Wizard to install Office 2000, some Outlook 2000 Windows Messaging
profiles may be created incorrectly. Existing settings, including locations and
names of personal folder (.pst) files, Personal Address Books (.pab files),
offline storage (.ost) files, and Favorites (.fav files), may be missing or
incorrect. CAUSE This behavior can occur when the Office profile setting
(OPS) file contains settings for .pst, .pab, .ost, and .fav files. These
settings in the Office profile setting file behave like a messaging profile.
These settings are added when the Office profile setting file is used during an
Office 2000 installation.
If the installation of Office 2000 is an
upgrade to Microsoft Outlook 2000 from a Microsoft Exchange Server client, from
Microsoft Outlook 97, or from Microsoft Outlook 98, the messaging profile in
the Office profile setting file replaces the existing Windows Messaging
profile. RESOLUTION To work around this problem, use the Modify Profile utility
(Modprof.exe) to correctly update Windows Messaging profiles when you upgrade
to Outlook 2000. To obtain the Modify Profile utility, see the following
Microsoft Web site: Before you create the Office profile setting file, you
can work around these potential problems by editing the Proflwiz.ini file. The
following is a sample Proflwiz.ini file that excludes the personal settings:
PROFLWIZ.INI
[ExcludeFiles]
Extend.dat
OutlPrnt
*.rwz
*.nick
*.tmp
*.OST
*.PAB
*.PST
<AppData>\Microsoft\Outlook\*.FAV
<AppData>\Microsoft\Word\*.asd
<AppData>\Microsoft\Word\*.wbk
[ExcludeIndividualRegistryKeys]
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\OMI Account Manager\Accounts
[ExcludeIndividualRegistryValues]
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word\Options\ReplyMessageComment
[ExcludeRegistryTrees]
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging Subsystem
For more information about how to preserve settings, see the
following Microsoft Web site: REFERENCES For more information about the Microsoft Office 2000 Resource Kit, see the following Microsoft Web site:
| Modification Type: | Major | Last Reviewed: | 4/17/2006 |
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| Keywords: | kbtshoot kbwizard kbsetup kbProfiles kbpending kbprb KB292534 |
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