OFF2000: Invalid Page Fault After You Use Desktop Themes Control Panel (292464)
The information in this article applies to:
- the operating system: Microsoft Windows 95
- Microsoft Office 2000 Premium
- Microsoft Office 2000 Professoinal
- Microsoft Office 2000 Standard
- Microsoft Office 2000 Small Business
- Microsoft Office 2000 Developer
- Microsoft Access 2000
- Microsoft Excel 2000
- Microsoft FrontPage 2000
- Microsoft Outlook 2000
- Microsoft PowerPoint 2000
- Microsoft Word 2000
This article was previously published under Q292464 SYMPTOMS
After you install Microsoft Office 2000, the following error message appears when you use the Desktop Themes Control Panel program:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, you see the following error message:
THEMES caused an invalid page fault in module THEMES.EXE at 014f:0040abc6.
CAUSE
This problem occurs when all of the following conditions are true:
- You installed Microsoft Plus! for Windows 95.
- You installed Microsoft Office 2000 for Windows.
- In Control Panel, you used the Desktop Themes.
WORKAROUND
To work around this problem, rename the file Jpegim32.flt to Jpegim32.old in the following folder
windows\Program Files\Common Files\Microsoft Shared\Grphflt
where windows is the folder where Microsoft Windows is installed.
Do not replace the file. Do not rename the file Jpegim32.flt that exists in other folders.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Desktop Themes, included in Microsoft Plus! for Windows 95, is designed to work with a JPEG filter called Jpegim32.flt. When you install Microsoft Office 2000, a new version of the Jpegim32.flt JPEG filter is installed, replacing the old Jpegim32.flt.
Because of the way in which the old Themes.exe program calls the JPEG filter, Themes.exe causes an invalid page fault if the new Jpegim32.flt filter is installed.
| Modification Type: | Minor | Last Reviewed: | 10/13/2006 |
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| Keywords: | kbbug kberrmsg kbnofix KB292464 |
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