Error 907 When You Try to Remove or Reinstall ISA Server (292287)

The information in this article applies to:

Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Server
Microsoft Internet Security and Acceleration Server 2000

This article was previously published under Q292287

SYMPTOMS

When you try to remove or reinstall Internet Security and Acceleration (ISA) Server 2000, you may receive the following error message:

Error 907

Your setup files may be damaged. Try restarting the Setup program from where you originally ran it.

CAUSE

This behavior may occur if the ISA Server 2000 installation files have become damaged.

RESOLUTION

ISA Server 2000 does not continue an unsuccessful installation process when you restart the computer. Because of this, you must completely remove the ISA Server 2000 files, and then reinstall ISA Server 2000.

To completely remove ISA Server 2000, run the Rmisa.exe utility that is included in the ISA\I386 folder on the ISA Server 2000 CD-ROM.

NOTE: When you run the Rmisa.exe utility, you are prompted to remove all ISA Server 2000 components.

MORE INFORMATION

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

297922 HOW TO: Provide Internet Access Through a Firewall in Internet Security and Acceleration Server

312624 HOW TO: Install and Configure a Firewall on a Computer in Windows 2000

Modification Type:	Minor	Last Reviewed:	5/23/2003
Keywords:	kbsetup kberrmsg kbprb KB292287