XCON: Sending Mail to Alternate Recipient May Cause an NDR (292244)
The information in this article applies to:
- Microsoft Exchange 2000 Server
This article was previously published under Q292244 SYMPTOMS
When a Microsoft Exchange Server 5.5 user in one site sends mail to a mail-enabled user in another site who has an alternate recipient in the same site that the sender is in, the message may generate the following non-delivery report (NDR):
-----Original Message-----
From: System Administrator
Sent: Wednesday, February 28, 2001 5:07 PM
To: Jane A
Subject: Undeliverable: test mail
Your message did not reach some or all of the intended recipients.
Subject: test mail
Sent: 2/28/01 5:07 PM
The following recipient(s) could not be reached:
Jane A on 2/28/01 5:07 PM
The recipient was detected looping within the message transfer service
The MTS-ID of the original message is: c=US;a= ;p=EX;l=JET40SP6-010228220658Z-194
MSEXCH:MSExchangeMTA:A:JET40SP6. Here Site A is Exchange 5.5 site and Site B is Exchange 2000 site.
This problem also occurs when you "backbone" between Exchange Server 5.5 sites over Exchange 2000 sites, for example:
site A -- ADC -- site B -- ADC -- site C
In this scenario, sites A and C are Exchange Server 5.5 sites and site B is an Exchange 2000 site. If a user in site A sends an e-mail message to a user in site C who has an alternate recipient defined in site A, the alternate recipient receives the e-mail message, but the sender may also receive the NDR that is described in this section.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Transport Core
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
| Modification Type: | Minor | Last Reviewed: | 6/6/2003 |
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| Keywords: | kbbug kbExchange2000preSP1fix kbfix kbQFE KB292244 |
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