"The formatting in this document is too complex. Please full save the document now" error message when you edit a Word 2002 document (292174)

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note You must have Office XP SP2 installed before you apply this hotfix.

   Date         Time   Version        Size        File name
   --------------------------------------------------------------
   26-Nov-2002  01:32                 5,623,972   Winword.msp
   26-Nov-2002  02:15                 6,635,184   Winwordff.msp

Fixed global file:

   Date         Time   Version        Size        File name
   --------------------------------------------------------------
   25-Nov-2002  16:50  10.0.4721.0    10,598,984  Winword.exe

WORKAROUND

To work around this issue, format the line numbers in the left margin using the normal character style. To do this, follow these steps:

In the Word document, type test. Select the typed text, and then in the Style box (on the Formatting toolbar), click Normal.
With the text still selected, click Styles and Formatting on the Format menu.
Move the mouse pointer over Line Number in the Pick formatting to apply list, click the arrow to the right of Line Number, and then click Update to Match Selection.
Delete the extra text ("test") that you typed.

MORE INFORMATION

To recover a program or document that is not responding, follow these steps:

Click Start menu, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Application Recovery.
In the Application list, click the program or document that is not responding.
Do one of the following:
- To attempt to recover the files you were working on, click Recover Application.
- If you just want to quit the program, and lose recent changes to the files, click End Application.
The error that caused the problem can be reported to Microsoft for use in improving future versions of the program. Click Send Error Report or Don't Send.

For more information about the Document Recovery feature, click Microsoft Word Help on the Help menu, type document recovery in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.