Text is replaced with GreetingLine field when you click "Update Field" in Word (292130)



The information in this article applies to:

  • Microsoft Office Word 2003
  • Microsoft Word 2002

This article was previously published under Q292130

SYMPTOMS

When you right-click a Contact field or a Userproperty field in a Microsoft Office Word document, and then click Update Field (on the shortcut menu), the field may unexpectedly become a GreetingLine field. As a result, the text in your document (the Contact field or the Userproperty field) is replaced with the following text:

GreetingLine

CAUSE

This behavior can occur if the document was created in Microsoft Word 2001 for Mac.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:9/25/2006
Keywords:kbbug kbpending KB292130