OFFXP: Message Prompting You to Install Speech Recognition Even Though Speech Recognition Has Already Been Used (292117)


The information in this article applies to:

  • Microsoft Office XP Professional
  • Microsoft Office XP Small Business
  • Microsoft Office XP Standard
  • Microsoft Office XP Students and Teachers
  • Microsoft Office XP Developer
This article was previously published under Q292117

SYMPTOMS

When you start a Microsoft Office XP program, you may receive the following message:

Microsoft Publisher (Excel, or PowerPoint) can't load Speech Recognition files.
This feature is not currently installed. Would you like to install it now?

You may receive this message even if you have already used speech recognition on this computer.

CAUSE

This behavior can occur if the following conditions are true and occur in the given order:
  1. Microsoft Office XP Standard or Professional Edition is installed on your computer.
  2. Speech recognition is started and used at least once.
  3. Microsoft Office XP Small Business Edition is installed on your computer, using a custom installation where the Alternative Input options (including speech recognition) are set to Install on first use.

RESOLUTION

To resolve this issue, click Yes when you receive the message described in the "Symptoms" section of this article. Office reinstalls speech recognition, but you does not have to retrain speech recognition, because Office uses the information from the previous training sessions.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:12/6/2005
Keywords:kbbug kbnofix KB292117
©2004 Microsoft Corporation. All rights reserved.