WD2002: Mail Merge with Text File as Source Does Not Work with Extended Characters (292101)


The information in this article applies to:

  • Microsoft Word 2002
This article was previously published under Q292101

SYMPTOMS

When you use an MS-DOS text file for the source for a mail merge, extended characters in the source file may not be merged correctly. The characters may be replaced with other characters.

CAUSE

This behavior occurs when both of the following conditions are true:
  • The source document was created with the same or similar character set as the default character set of the current computer.

    -and-
  • The Confirm conversion at open check box is not selected.

RESOLUTION

To prevent this problem, select the Confirm conversion at open check box. To do this, follow these steps:
  1. Start Word.
  2. On the Tools menu, click Options.
  3. On the General tab, click to select the Confirm conversion at open check box, and then click OK.
Modification Type:MajorLast Reviewed:5/1/2001
Keywords:kbprb KB292101
©2002 Microsoft Corporation. All rights reserved.