E-mail dignature category is not displayed on the AutoText menu (292085)


The information in this article applies to:

  • Microsoft Word 2002
  • Microsoft Outlook 2002
This article was previously published under Q292085

SYMPTOMS

In Microsoft Word 2002 and Microsoft Office Word 2003, when you create an e-mail signature, no e-mail signature category is displayed on the AutoText menu as is the case in Microsoft Word 2000.

CAUSE

This behavior occurs because, in Word 2002, e-mail signatures are no longer automatically added as AutoText entries by default. This change was designed to better integrate e-mail signatures with Microsoft Outlook when Word is used to edit e-mail messages: When you create a new signature in Word, the new signature is now available in Outlook.

WORKAROUND

To work around this issue, add a signature as an AutoText entry by selecting the signature. Then, point to AutoText on the Insert menu and click New.

You can also create a new category for e-mail signatures on the AutoText menu. To do this, follow these steps:
  1. Create an e-mail signature:
    1. On the Tools menu (in Word), click Options, and then click the General tab.
    2. Click E-mail Options, and then click the E-mail Signature tab.
    3. In the Type the title of your e-mail signature or choose from the list box, type a name for your signature.
    4. Under Create your e-mail signature, insert the text, pictures, or both, that you want to use for a signature.
    5. To create another signature, click New, and then repeat steps c and d.
  2. Add the e-mail signature to the AutoText menu:
    1. On the File menu, click New, and then click Blank E-mail Message in the New Document task pane.
    2. Select the signature in the new e-mail message.
    3. Point to AutoText on the Insert menu, and then click New.
    4. Name the new AutoText entry, and then click OK.

      Note that when you point to AutoText on the Insert menu, there is a new category for e-mail signatures on the AutoText menu.
    5. To add another signature to the AutoText menu (if you have created more than one signature file), right-click the signature, select the signature that you want to add (or edit the current signature), and then repeat steps c and d.

MORE INFORMATION

When you create an AutoText entry, it is automatically linked to the paragraph style of the text or graphic that you used to create the entry. The style is what Word uses to determine which category the new entry appears in. When you edit the e-mail signature and then add the signature as an AutoText entry, Word recognizes the new entry as an e-mail signature style and creates a new category on the AutoText menu. For more information about about e-mail signatures, click Microsoft Word Help on the Help menu, type create or modify e-mail signatures in the Office Assistant or the Answer Wizard, and then click Search to view the topic.
Modification Type:MinorLast Reviewed:9/29/2004
Keywords:kbprb KB292085
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