High Memory Consumption by SMTP Message Screener Under Stress (292010)
The information in this article applies to:
- Microsoft Internet Security and Acceleration Server 2000
This article was previously published under Q292010 SYMPTOMS
In medium-stress situations in which messages with attachments are screened by the message screener, memory consumption by Inetinfo.exe (in which the message screener runs) can rise quickly. The memory that is being used is released slowly as messages are delivered. In heavy-stress situations, the system can quickly reach a low-virtual-memory state, potentially running out of all memory.
CAUSE
The ADO stream that the message screener uses is not released. It is released later, when the message is delivered. The message screener should release this resource as soon it no longer needs it.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Security and Acceleration Server 2000 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
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3/13/2001 4:37:08PM 3.0.1200.56 59,152 Fltrsnk1.dll
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 4/7/2006 |
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| Keywords: | kbQFE KBHotfixServer kbenv kbfix kbISAServ2000sp1fix kbprb KB292010 |
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