Web Page Displays Missing Plug-in Icon (291968)


The information in this article applies to:

  • Microsoft Windows Media Player 7 for Mac
This article was previously published under Q291968

SYMPTOMS

When you access a Web page that uses the embedded version of Windows Media Player 7 for Mac, the missing plug-in icon appears, and you may be prompted to download the plug-in.

CAUSE

The following conditions may cause this behavior:
  • You do not have Windows Media Player 7 for Mac installed.
  • Windows Media Player is installed, but you are using an unsupported Internet browser.
  • You have multiple installations of your browser, but you did not install the plug-in on the one that you are using.

RESOLUTION

To resolve this behavior, run the Windows Media Player Installer again and select the browser for which you wish to use the Windows Media Plug-in. For an alternate method to implement the plug-in, refer to the "More Information" section in this article.

MORE INFORMATION

To Implement Windows Media Plug-in with an Alias

Use the installed plug-in with the browser where the missing item icon is displayed by placing an alias in the Plug-in folder. To use an alias for the browser:
  1. Locate Windows Media Plug-in in the Windows Media Player folder.
  2. Click Windows Media Plug-in once. On the Finder File menu, click Make Alias. Move the alias to the Desktop.
  3. Open the folder that contains the browser that previously displayed the missing plug-in icon. Use a drag-and-drop operation to move the newly created alias from the desktop to the Plug-in folder.
  4. Restart the browser and then browse to the Web site to test the plug-in.

REFERENCES

Apple Macintosh
Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kbprb kbui KB291968
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