OL2002: Cannot Embed or Insert a Picture on an E-mail Message (291946)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q291946
This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.

SYMPTOMS

In Outlook, when you compose an e-mail message and try to insert a picture as an embedded file (by pointing to Picture on the Insert menu), the Picture option may not be available.

CAUSE

This behavior occurs because your e-mail format is not set to Hypertext Markup Language (HTML).

RESOLUTION

To resolve this behavior, set the e-mail format to HTML, and insert and embed a picture or graphic on an e-mail message. To do this:
  1. On the Tools menu, click Options.
  2. On the Mail Format tab, in the Compose in this message format list, click HTML.
  3. Click Apply, and then click OK.
To embed a picture or graphic in the body of your e-mail message:
  1. Open a new mail message, and place your cursor in the body of the message.
  2. On the Insert menu, click Picture, and then browse to the picture or graphic that you want to insert as an embedded file.
  3. Click the file, click Open, and then click OK.
The picture or graphic is now embedded as a file in the body of your e-mail message.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbprb KB291946