You receive a "Not enough printer memory available to print page" error message when you try to print a presentation in PowerPoint 2002 or PowerPoint 2003 (291899)


The information in this article applies to:

  • Microsoft Office PowerPoint 2003
  • Microsoft PowerPoint 2002
This article was previously published under Q291899
For a Microsoft PowerPoint 2000 version of this article, see 212393.
For a Microsoft PowerPoint 97 version of this article, see 189640.

SYMPTOMS

When you print a presentation in Microsoft PowerPoint, you may receive the following error message:
Not enough printer memory available to print page.

CAUSE

This problem can occur because the memory setting on the Windows printer driver is too low. The default memory setting for some printer drivers is the lowest possible setting; therefore, this setting may be insufficient for your print job.

RESOLUTION

To fix this problem, reset the memory setting on the printer driver to reflect the exact amount of memory installed on the printer in question.

To change the printer driver memory setting, follow these steps:
  1. Click Start, point to Settings, and then click Printers.
  2. Right-click the appropriate printer icon and then click Properties on the shortcut menu.
  3. Click the Device Options tab.
  4. In the Printer Memory list, click the correct setting and then click OK.

REFERENCES

For information about how to verify the amount of memory installed on your printer, see your printer manufacturer's user guide. For additional information about memory in HP LaserJet printers, click the following article number to view the article in the Microsoft Knowledge Base:

130662 PUB: Determining memory in HP LaserJet series printers

For more information about printer troubleshooting, click Microsoft PowerPoint Help on the Help menu, type troubleshoot printing in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

For additional information about troubleshooting printing problems in Windows, click Help on the Windows Start menu, click the Index tab, type the following text:

print troubleshooter

and then double-click the selected text to go to the "Print Troubleshooter" topic.
Modification Type:MinorLast Reviewed:9/3/2004
Keywords:kberrmsg kbprb kbprint KB291899 kbAudEndUser
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