XCCC: Netscape Users Receive Error "#80070005" When Logging On to Web Scheduler (291861)
The information in this article applies to:
- Microsoft Exchange 2000 Conferencing Server
This article was previously published under Q291861 SYMPTOMS
When a user attempts to log on as an authenticated user to schedule a conference by using the Web Conferencing Scheduler, the user may receive the following error message:
The Exchange Conferencing Service encountered a server error.
Please try the following:
* Contact your system administrator.
Session variables Error #80070005: Problems initializing session variables(OK, 0, 0, 0, 0)
Microsoft Exchange 2000 Conferencing Server.
CAUSE
This error is displayed when the domain name is not included in the user credentials.
By default, Windows Integrated Authentication, such as NTLM or Kerberos, is enabled on the Conferencing virtual directory in Microsoft
Internet Information Services (IIS). If the browser supports Windows Integrated Authentication, it automatically sends the
user's domain credentials when the user is logged on to the network. Therefore, if you use Microsoft Internet Explorer, and then click the Log On hyperlink in Web Scheduler, the user's credentials are accepted, and the process occurs transparently.
Because Netscape does not support Windows Integrated Authentication, Netscape users need to authenticate against IIS by using Basic Clear Text Authentication.
RESOLUTION
To resolve this behavior, the user has to enter the information in the following manner:
Username: Domain\Username
Password: Password
: The password is case-sensitive.
| Modification Type: | Minor | Last Reviewed: | 4/25/2005 |
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| Keywords: | kberrmsg kbprb KB291861 |
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