XIMS: SMTP Proxy Addresses Are Deleted for All Users (291842)

The information in this article applies to:

Microsoft Exchange 2000 Server

This article was previously published under Q291842

SYMPTOMS

In Exchange System Manager, under the Recipients Policies container, if you click to clear the secondary proxy address check box in Default Policy, all SMTP proxy addresses are removed from all users.

CAUSE

This problem can occur if Exchange System Manager incorrectly stamps the Recipient Update Service object with "smtp: ", which then triggers the System Attendant service to delete all of the addresses of that type. This also removes the primary SMTP address.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Administrator

File name	Version
Exadmin.dll	6.0.4418.71

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Modification Type:	Minor	Last Reviewed:	6/5/2003
Keywords:	kbbug kbExchange2000preSP1fix kbfix kbQFE KB291842