HOW TO: Locate a Phone Number for the Microsoft Clearinghouse (291795)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server

This article was previously published under Q291795

SUMMARY

This article describes how to locate the appropriate phone number for the Microsoft Clearinghouse for your country or region by using the Terminal Services Licensing tool.

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Locate Phone Number when Terminal Services Licensing Server is Running

If you have already activated your Terminal Services Licensing Server, follow these steps locate the appropriate phone number for the Microsoft Clearinghouse for your country or region:
  1. Start the Terminal Services Licensing tool from Administrative Tools.
  2. Right-click your server in the right pane, and then click Properties.
  3. On the Connection Method tab, click Telephone in the list.
  4. Click to select your country or region, and then click OK.
  5. Right-click your server in the right pane, click Install Licenses, and then click Next.
  6. The Microsoft Clearinghouse phone number for your selected country or region will be displayed on this screen. Make a note of the phone number, and then click Cancel.
  7. To change your activation method back to the original value, right-click your server in the right pane, click Properties, change the value on the Connection Method tab, and then click OK.
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Locate Phone Number when Terminal Services Licensing Server is not Running

If you have not activated your Terminal Services Licensing Server, follow these steps to locate the appropriate phone number for the Microsoft Clearinghouse for your country or region:
  1. Start the Terminal Services Licensing tool from Administrative Tools
  2. Right-click your server in the right-hand pane, click to choose Activate Server, and then click Next.
  3. On the Connection Method screen, click to choose Telephone from the drop-down list, and then click Next
  4. Click to select your country or region, and then click Next. The Microsoft Clearinghouse phone number for your selected Country/Region is displayed.
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MORE INFORMATION

If you are located in the United States or in Canada, you can call (888) 571-2048 to reach the Microsoft Clearinghouse.

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Modification Type:MajorLast Reviewed:4/15/2004
Keywords:kbhowto kbHOWTOmaster kbLicensing kbsetup KB291795 kbAudITPro