Error During Disk Copy Prevents Completion of Task (291710)


The information in this article applies to:

  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
This article was previously published under Q291710

SYMPTOMS

During a disk copy operation you may receive one of the following error messages
Copy Disk

Windows cannot read the disk you are copying from. Make sure it is not damaged or already in use.
or
Copy Disk

Windows cannot write to the destination disk. Make sure it is not marked as read-only, damaged, or in use.
Regardless of your response to the error message (such as clicking Cancel), the operation does not stop, and the operation is repeatedly retried. This may result in a loop condition in which the error message is repeatedly displayed.

CAUSE

This problem can occur if you are using a damaged disk.

RESOLUTION

To work around this problem, insert a known good disk, and then click Retry, or remove the damaged disk, and then click Cancel.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/5/2001
Keywords:kberrmsg kbprb KB291710
©2002 Microsoft Corporation. All rights reserved.