OFFXPDEV: Windows Component Update Requires Multiple Reboots on Windows 98-Based Computers (291577)

SYMPTOMS

During Windows Component Update installation of Microsoft Office XP Developer, a Microsoft Windows 98-based computer may reboot up to six times.

The list of components installed on a clean Windows 98-based computer are:

Windows 98 System Update
Windows 98 Y2K Update
Windows 98 Y2K Update 2
Setup Runtime Files
Microsoft Internet Explorer 5.5
Microsoft Data Access Components 2.6

RESOLUTION

If you pre-install the Windows 98 System Update, Year 2000 Update, and Year 2000 Update 2 from either the Web or from the Windows Component Update CD, you can reduce the number of reboots by two. You must install the components in the exact order as listed below.

Windows Component Update Locations on the Web

Windows 98 System Update

http://www.microsoft.com/isapi/redir.dll?prd=OfficeDev&sbp=Win98Sys&plcid=0x0409&pver=10&os=&over=&olcid=0x0409&clcid=0x0409&ar=&sba=&o1=&o2=&o3=
-or-

http://www.microsoft.com/Windows98/downloads/contents/WURecommended/systemupdate/Default.asp

Windows 98 Year 2000 Update

http://www.microsoft.com/isapi/redir.dll?prd=OfficeDev&sbp=Win98y2k1&plcid=0x0409&pver=10&os=&over=&olcid=0x0409&clcid=0x0409&ar=&sba=&o1=&o2=&o3=
-or-

http://www.microsoft.com/windows98/downloads/contents/wurecommended/y2k/default.asp

Windows 98 Year 2000 Update 2

http://www.microsoft.com/isapi/redir.dll?prd=OfficeDev&sbp=Win98y2k2&plcid=0x0409&pver=10&os=&over=&olcid=0x0409&clcid=0x0409&ar=&sba=&o1=&o2=&o3=
-or-

http://www.microsoft.com/windows98/downloads/contents/WURecommended/y2k2/

Windows Component Update Locations on the CD

Windows 98 System Update

<Drive>:\Win98SP1\wucsp.exe

Windows 98 Year 2000 Update

<Drive>:\Win98SP1\y2k.exe

Windows 98 Year 2000 Update 2