OL2002: You Cannot Create a Drafts Folder in a Hotmail Account (291495)



The information in this article applies to:

  • Microsoft Outlook 2002

This article was previously published under Q291495
This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.

SYMPTOMS

In Outlook 2002, when you try to create a new Drafts folder in a Hotmail account, you may receive the following error message:
Unable to create the folder. The server reported an error. The server responded "Precondition Failed"

CAUSE

This problem can occur because the Drafts folder already exists in the Hotmail account, but Outlook 2002 does not display the Drafts folder when you open the Folder List for that account.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To confirm that the Drafts folder exists, view your Hotmail account in Microsoft Internet Explorer.

Modification Type:MinorLast Reviewed:7/27/2006
Keywords:kbbug kberrmsg kbpending KB291495